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Railkafe Shipping Policy


Thank you for choosing Railkafe for your culinary delights! We want to ensure your experience with us is as smooth and enjoyable as possible. Please take a moment to review our shipping policy.

1. Shipping Responsibility:

- Railkafe takes pride in offering a hassle-free experience for our customers. When it comes to the delivery of food items, the sole responsibility lies with the restaurant owner. - The restaurant owner is responsible for packaging, dispatching, and ensuring the timely and safe delivery of your order.

2. Shipping Partners:

- Railkafe collaborates with reliable and trusted shipping partners to facilitate the delivery process. However, any issues related to shipping are to be addressed directly with the seller.

3. Estimated Delivery Time:

- The estimated delivery time for your order will be provided during the checkout process. This timeframe is determined by the live running status of the train and may vary depending on factors such as train delay, restaurant opening and closing time, location, holidays, and unforeseen circumstances.

4. Tracking Information:

- Tracking information, if available, will be available on Railkafe website and app. You can use this information to monitor the status and location of your order during transit.

5. Order Confirmation:

- Upon placing an order, you will receive a confirmation message on WhatsApp containing details of your purchase. This message will also include information about the estimated delivery time and tracking details.

6. Shipping Fees:

- Any shipping fees associated with your order will be clearly communicated during the checkout process. These fees are determined by the seller and may vary based on factors such as distance and order size.

7. Policy Updates:

- Railkafe reserves the right to update this shipping policy as needed. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Railkafe. We appreciate your trust in us for your culinary experiences. If you have any further questions or concerns, please reach out to us via calling us at 9771231434 directly for assistance.